In planning for a trip, I decided to purchase a portable charger for my phone. I take a lot of pictures and wanted to be sure I had enough juice. Knowing very little about this type of technology, I bought a best seller on Amazon.
It didn’t come with a phone cord, so I had to buy one of those, too.
When I opened the package, I found another cord that didn’t seem to go to anything. I thought maybe it was for a different type of phone.
Once I had everything out of the package, I decided to email the manufacturer. Feeling very smart, here’s what I said.
“I just received your Anker PowerCore+ mini 3350mAh Lipstick-Sized Portable Charger. Based on the Amazon reviews, I’m sure I’ll be happy with your product. I purchased the charger for my iPhone – which is the source of my questions. Why do you include a cord that I can’t use? Instead of requiring customers to purchase a lightning to USB Cable, why don’t you sell a version with the cord I need? Or at the very least, sell a version with no cord at a lower price? Looking forward to your response. Thank you.”
After sending my message, I examined my purchase further at which point I couldn’t figure out how to charge the charger. Then it hit me – that’s what the mysterious cord was for. Feeling totally stupid, I emailed the manufacturer again.
I’m pretty sure many of my emails are in the “most funny (aka stupid)” files. With any luck, this blog will prevent others from making the same mistake.
May the farce be with you!